FAQs

Don't you have all the answers already? If you have questions, contact: info@ContemporaryGentlemen.com

Seriously, in the meantime - please read:

Returns
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we cannot offer you a refund. Besides, why would you want to get rid of such a cool garment anyway?

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. That means no snapping a selfie for Instagram and returning the garment the next day to make it look like you own a lot of clothing.

To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you notice a delay in correspondence, please check your SPAM / JUNK folders. And if you have 10,001 spam messages, you've got a bigger issue on your hands than getting a refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days according to your banking institution.

Exchanges
There are no exchanges. Each garment is hand-made. Please refer to the detailed size chart in the product description to avoid ordering the wrong fit. We only replace items if they are defective or damaged.  If this is the case, and you need to exchange it for the same item, send us an email at info@ContemporaryGentlemen.com.

Shipping
To return your product, send an email to: info@ContemporaryGentlemen.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ContemporaryGentlemen.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift voucher code will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.